Privacy Policy

Effective Date: 18 March 2026 Last Updated: 18 March 2026

1. Introduction

Welcome to PropGurus (“we,” “our,” or “us”). PropGurus (www.propgurus.in) is a real estate platform operated by LC Ventures, Office No. 30, V.A Business Centre, Plot No. 29, MIDC, Kalyan-Badlapur Highway Road, Ambernath – 421501, Maharashtra, India.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.propgurus.in or use our services including property listings, home loan assistance, property news, CIBIL score checks, and social media marketing services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

Full name
Mobile number / phone number
Email address
Property preferences (buy, sell, rent, resale, etc.)
Location or area of interest
Any messages or queries submitted via contact forms

b) Information Collected Automatically

IP address and browser type
Pages visited and time spent on site
Referring URLs
Device type and operating system
Cookies and usage data

c) Information from Third Parties

Data from Meta (Facebook/Instagram) lead forms when you respond to our ads
Information shared when you connect with us via WhatsApp, Instagram, Facebook, or YouTube

3. How We Use Your Information

We use the information we collect to:

Respond to your property inquiries and connect you with relevant agents
Share property listings, new projects, and offers matching your preferences
Assist with home loan, mortgage loan, and loan against property queries
Provide CIBIL score-related guidance
Send property news, blog updates, and market insights
Process and manage free property ad postings
Improve our website performance and user experience
Run targeted Meta (Facebook/Instagram) ad campaigns
Comply with legal obligations

4. Sharing of Your Information

We do not sell your personal data. However, we may share your information with:

Partner Agents & Developers – to fulfill your property inquiry requests
Loan & Financial Partners – for home loan or mortgage assistance (only with your consent)
Technology & Marketing Partners – for running digital campaigns and website operations
Legal Authorities – when required by law or to protect our legal rights

All third parties are required to keep your information confidential and use it only for the specific purpose it was shared.

5. Cookies Policy

We use cookies to enhance your browsing experience on PropGurus.in. Cookies help us:

Remember your preferences and search filters
Analyze website traffic and user behavior
Show relevant property ads on Meta platforms

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of our website.

6. Meta Lead Ads & Third-Party Platforms

When you interact with our Facebook or Instagram ads and submit a lead form, your data (name, phone number, and responses) is shared with PropGurus as the advertiser. This data is used solely to follow up on your property inquiry. We adhere to Meta’s data usage policies and do not misuse lead data.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

9. Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your personal data
Withdraw consent for marketing communications at any time
Opt-out of receiving promotional messages

To exercise any of these rights, please contact us using the details below.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Links to Third-Party Websites

Our website may contain links to third-party sites (e.g., UAE property pages, CIBIL score tools, partner websites). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.